A little extra support, exactly when it counts
Do you need more help than what’s included in our standard support
What can we help you with?
Our regular support covers a lot – but sometimes you need more time and specialist knowledge. That's when our Premium Support comes in – perfect for when you need a little extra help with the technical stuff.
We can help you with things like:
- Move your website and email to Loopia
- Cleaning an infected site from malware
- Transferring your website to a new domain
- Merging multiple web hosting accounts into one
Getting help is this easy
Submit your request
Fill out the form below and describe as clearly as possible what you need help with – the more details you provide, the faster we can assist you.
We’ll take a look and get back to you
One of our technical specialists will review your request, assess what needs to be done, and send you a clear quote with pricing and an estimated timeline.
You approve - we get to work
Once you’ve approved the quote, we’ll get to work and keep you updated along the way.
Contact us for Premium Support
Fill out the form and one of our specialists will get back to you via email shortly.
Terms for Premium Support
- Submitting a request is not a binding order.
- We always review the case and respond with an assessment before any work begins.
- Work will only be carried out after written approval via email.
Price List for Premium Support
| Service | Price |
|---|---|
| Move your website and email to us | Move your website and email to us 1000 SEK/hour |
| Clean infected website from malware | Clean infected website from malware 500 SEK/website |
| Merge web hosting accounts | Merge web hosting accounts 750 SEK/closed account |
| Move WordPress or Joomla site to new domain | Move WordPress or Joomla site to new domain 500 SEK/website |
All prices are excluding VAT. Billing is based on each started hour.
You will always receive a quote for approval before any work begins.
