Contact and support

Here you will find answers to our frequently asked questions and also be able to reach our customer services. You will also find detailed guides and step-by-step instructions in our knowledge base.

Select from the categories below or use the search field to find answers to your questions.

Frequently asked questions

Here you will find the most commonly asked questions along with answers to them.

1. How do I find my customer number / login? 2. How to install and manage my email accounts? 3. How do I change to Loopia as my provider of domain names? 4. How do I change to Loopia web hosting from my existing web hosting? 5. How do I unregister my domain name? 6. I want to try UNIX / Windows, how do I change OS for my domain? 7. How do I redirect my domain name to my external website? 8. I've moved, how do I change my address with you? 9. How do I change the owner of a domain name or hosting account? 10. How do I upload my website via FTP with you?

Account changes

Owner change
Owner change of account
Termination

 

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